Privacy Policy - MediSurplus LLC

Privacy Policy

Last updated: October 16, 2026

This Privacy Policy explains how MediSurplus LLC collects, uses and shares information when you visit medisurplusllc.com, respond to our ads, or do business with us.

1. Information we collect

Information you give us. When you fill out a form, respond to a Facebook lead ad, call, text or email us, we may collect:

Name, phone number, email address and mailing address
Business name, if you represent a business
Details about supplies you want to sell or buy, such as product type, quantity,
expiration dates and photos
Payment details needed to pay you or receive payment, such as a Zelle, Cash App, Venmo or Apple Pay handle, or a mailing address for checks
We do not ask for your medical history, diagnoses or prescriptions. Please do not send them to us. Remove or cover any pharmacy labels or personal health details before sending photos or products.
Information collected automatically. When you visit our website or interact with our ads, we and our service providers may collect device and browser information, IP address,
pages visited, and cookie or pixel data.

2. How we use information

To respond to inquiries and provide quotes
To buy, sell, ship and pay for products
To manage our customer relationships and follow up on leads
To send updates or offers, where permitted (you can opt out at any time)
To run, measure and improve our website and advertising
To prevent fraud and comply with legal obligations

3. How we share information

We do not sell your personal information. We share it only:

With service providers that help us run the business, including our website host (Squarespace), our customer relationship platform (GoHighLevel), advertising platforms (Meta/Facebook), payment apps and shipping carriers
When required by law or to protect our rights, our customers or the public
In a business transfer, such as a merger or sale of the business

4. Cookies and advertising

Our website and ads may use cookies and tracking pixels, including the Meta Pixel, to measure ad performance and show relevant ads. You can control cookies in your browser settings and manage ad preferences in your Facebook account settings.

5.Text messages and calls

If you give us your phone number, you agree we may contact you by call or text about your inquiry. Message and data rates may apply. Reply STOP to opt out of texts at any time.

6. Data security and retention

We use reasonable measures to protect your information, but no method is completely secure. We keep information only as long as needed for the purposes above or as required by law.

7. Your choices

You may ask us to access, correct or delete your personal information, or to stop marketing messages, by emailing [email protected]. Some information may be kept where the law requires it.

8. Children

Our website and services are not intended for anyone under 18. We do not knowingly collect information from children.

9. Changes to this policy

We may update this Privacy Policy. The "Last updated" date shows the latest version.

10. Contact us

MediSurplus LLC, [email protected]